How to Order



(01)
Please check "Agreement".
Please check "Fees".
Please check "Exchange rate".


(02)

When you place an order for the first time

"OTAKU-YA!" is not accepting the order from a new customer now.
Sorry.

However if you are "OTAKU-YA!" customer's friend ..... click




When you place an order from the 2nd time


Please send e-mail including the following information to "OTAKU-YA!"
(Please send e-mail to e-mail address about which "OTAKU-YA!" told you.)

*Auction URL
*Maximum bid (Yen)


When you place an order, "OTAKU-YA!" understands that you have agreed on agreement, fees and rate.





-Notes when placing an order for some auctions of the same seller-

*Shipment is combinable to the auction ended within 5 days after the auction ended first.
(When the first auction is ended on January 1, shipment can be combined to the auction ended on January 6.)


*When combining shipment, before the first auction is ended, please place an order of all auctions.

(Shipment cannot be combined, when an order is placed for the same seller's auction by addition after the first auction ended.)


<Example>

Auction (a) - ends on January 1
Auction (b) - ends on January 6

*When an order is placed for (a) and (b) before (a) ended, shipment with (a) and (b) can be combined.

*When an order is placed for (b) after (a) ended, shipment with (a) and (b) cannot be combined.


(03)
"OTAKU-YA!" send e-mail to you, in order that you may check the information sent to "OTAKU-YA!"


(04)
When information has mistaken, please send e-mail to "OTAKU-YA!"

(05)
"OTAKU-YA!" bid for an auction immediately.


(06)
Auction end.


(07)

When "OTAKU-YA!" loses an auction


"OTAKU-YA!" do not send e-mail to you.

A commission is not needed.



When "OTAKU-YA!" win an auction

"OTAKU-YA!" waits for the connection from seller.

After "OTAKU-YA!" receives connection from seller, e-mail including the information on "Auction closing price", "Commission", "Bank fee", and "Shipping cost from seller to OTAKU-YA!" is sent to you.

(This e-mail is sent about 7 days after the auction ends.)


(08)
Please pay within 36 hours after "OTAKU-YA!" sends e-mail of (7).


(09)
After receiving payment from you, "OTAKU-YA!" sends payment to seller immediately.
(Before receiving payment from you, "OTAKU-YA!" may send payment to seller.)


(10)
"OTAKU-YA!" receives goods from seller.
(After "OTAKU-YA!" sends payment to seller, goods reaches the office of "OTAKU-YA!" in about 2-10 days.)


(11)
E-mail including the information on
"Shipping cost from OTAKU-YA! to you" is sent to you.
(When you place an order for some auctions, after goods of all auctions reaches "OTAKU-YA!", e-mail including the information on
"Shipping cost from OTAKU-YA! to you" is sent to you.
When you send some goods to you before goods of all auctions reaches "OTAKU-YA!", please ask "OTAKU-YA!" about
"Shipping cost from OTAKU-YA! to you".)

(12)
Please pay
"Shipping cost from OTAKU-YA! to you".

(13)
Goods is sent within 7 days after receiving "Shipping cost from OTAKU-YA! to you".
("OTAKU-YA!" go to the post office once a week.)

After sending goods, e-mail is sent to you.





"OTAKU-YA!" order registration time 365 day 24 hours

00:00 ~ 21:00
(Japan Standard Time)
"OTAKU-YA!" check e-mail every about 8 hours.

After "OTAKU-YA!" check e-mail, "OTAKU-YA!" bid at an auction.

When an order is placed in this time zone, "OTAKU-YA!" cannot bid for an auction immediately.
21:00 ~ 00:00
(Japan Standard Time)
"OTAKU-YA!" check e-mail for every minute.

When an order is placed in this time zone, "OTAKU-YA!" can bid at an auction immediately.

Almost all auctions are ended in this time zone.